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Ally Bank Review – Are They The Best Online Bank?

https://www.goodfinancialcents.com/wp-content/uploads/2019/07/MG_5503-150x150.jpg
  • Written By:
    Jeff Rose, CFP®

    Jeff Rose, CFP®

    Jeff Rose, CFP® is a Certified Financial Planner™, founder of Good Financial Cents, and author of the personal finance...

    Read More
  • Updated: August 23, 2021
  • 3 Min Read
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GoodFinancialCents® partners with outside experts to ensure we are providing accurate financial content.

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GoodFinancialCents® partners with outside experts to ensure we are providing accurate financial content.

These reviewers are industry leaders and professional writers who regularly contribute to reputable publications such as the Wall Street Journal and The New York Times.

Our expert reviewers review our articles and recommend changes to ensure we are upholding our high standards for accuracy and professionalism.

Our expert reviewers hold advanced degrees and certifications and have years of experience with personal finances, retirement planning and investments.

Money Magazine recently named Ally Bank as their “best online bank” for consumers citing excellent customer service, low fees and usability of their platform. You can read more about our review of Ally Bank below. If you’re in the market for a top online bank, give Ally Bank a try.

Who enjoys making 0.15% on your savings account?  Raise your hand…..

Didn’t think so.

Interest rates have been low for quite some time (too long for many), and finding the highest interest rate for your savings accounts is a must.

One viable option is the online bank Ally. If you’re looking for a competitive rate online, then you might want to check Ally out.

Here’s a review of Ally bank why they might be the best online bank for you.

Quick History and Terms

Ally bank is a product of what used to be GMAC bank. Whenever GM went through their PR nightmare, GMAC made the smart decision to rebrand and hence Ally was born.

ALLY bank is offering some of the highest yield accounts available that are also backed by the FDIC. Being backed by the FDIC simply insures up to $250,000 of your money by the Federal Government in case of an emergency. You can receive much more than $250,000 worth of coverage by opening an account with a death benefit to your spouse, or by opening an account for your child. With these extra accounts added, you can achieve total coverage of around 1.5 million depending upon your family structure.

Opening Your Account With Ally

Opening an ALLY bank account is similar in process to any typical bank, except for the precautions they will take because of no actual face to face contact. The one major difference is the use of your FICO score, other banks will check your FICO score as well, but ALLY could possibly deny you based upon your FICO score where other banks may take more variables into consideration. After opening your initial account whether it is savings or checking, it’s relatively simple to open another account simply using your login name and password.

Ally Bank Alternatives

Ally is only one of several online banks.  The following are some of the most competitive online savings accounts when it comes to interest rates.

Investment Tools Available

Ally bank offers a variety of options for your money to be invested in:

  1. The first option is an online savings account. The savings account has no minimum deposit as well as no minimum balance which appeals to most people because there will be no hidden fee’s on your statement. The savings account also is amongst the highest yields, but you are only able to make six withdrawals without penalty (penalty is $10) because of federal regulations. So this is no different than any other online bank.
  2. The second option is a Money Market account. The money market account is very similar to the savings account except for the fact that you may receive a check card that is linked to the account. You will receive a slightly lower APY, but have much more availability to your funds. Your check card may be used at any ATM, and ALLY will pick up the fee that the bank charges for the withdrawal. With the money market account you’re also limited to the six withdrawals per period (these six withdrawals refer to online electronic funds transfer, telephone transfer, not to your ATM withdrawals).
  3. ALLY also offers an interest checking account which is very similar to the money market account but with totally unlimited withdrawals. On all the above mentioned accounts, deposits do not count against your six transactions.
  4. The final option that ALLY bank offers is certificate of deposits or CD’s. They have high yield CD’s that are very competitive against the market, as well as no-fee CD’s. The high yield CD has no minimum deposit, and gives you the option to automatically renew, or request for your interest to be received upon maturity as income. The no-fee CD gives you the option to withdraw the full amount, principle and interest, at any point in time before the maturity date with no penalty. This no-fee CD will have a slightly lower APY, but will keep your investment more liquid dependent upon your immediate needs without penalty.

Ally Bank Review Bottom Line

Overall, ALLY bank is a convenient option that offers competitive rates with no minimum balance, as well as being backed by the FDIC so you know that your money is safe. Beware that they will measure you based upon your FICO score when opening an account, as well as your initial deposit may take slightly longer than a local bank because of the processing time needed.

Most likely you will also be sending out of state checks to ALLY, so do not be surprised if it does take a couple of days longer for your check to show up on your statement. There customer service is easily accessible with 24-hour access via online as well as through telephone. I do not personally have an ALLY account but called their helpline and was pleased to have no wait time associated with all of my attempts.

Have you opened an account with ALLY Bank?  If so, please share your experience.

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About the Author

Jeff Rose, CFP® is a Certified Financial Planner™, founder of Good Financial Cents, and author of the personal finance book Soldier of Finance. He was a financial planner for 16+ years having founded, Alliance Wealth Management, a SEC Registered Investment Advisory firm, before selling it to focus on his passion - educating the masses on the importance of financial freedom through this blog, his podcast, and YouTube channel.


Jeff holds a Bachelors in Science in Finance and minor in Accounting from Southern Illinois University - Carbondale. In addition to his CFP® designation, he also earned the marks of AAMS® - Accredited Asset Management Specialist - and CRPC® - Chartered Retirement Planning Counselor.

While a practicing financial advisor, Jeff was named to Investopedia's distinguished list of Top 100 advisors (as high as #6) multiple times and CNBC's Digital Advisory Council.

Jeff is an Iraqi combat veteran and served 9 years in the Army National Guard. His work is regularly featured in Forbes, Business Insider, Inc.com and Entrepreneur.

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12 Comments

  1. Dc August 15, 2019

    Read a comment saying we’re making up complaints
    Who needs to do that? And especially about a bank?
    I could only wish it wasn’t this with banks, any bank.
    I opened an account with ally online banking 2 weeks ago. That went ok.
    However, they never mailed my debit card, and to make it worse, lied about it.
    My direct deposit was there on 8/1/2019. However they would not post it until 8/5/19.
    I had to eventually get outside assistance from Master card.
    As Ally bank customer service was very rude, discourteous, incompetent, disrespectful, and dishonest.
    Master card had my card delivered in 2 days, as it was a master card debit card.
    I changed my direct deposit, now it goes to a different debit card separate from Ally bank.
    And will be closing the account shortly.

    Reply
  2. Mike Morrone September 3, 2012

    If you like Ally, check out EverBank!

    Reply
  3. Ron Brignole August 20, 2012

    I think a lot or all of the negative comments about Ally are really just made up stuff from their competitors. Ally is kicking ass and taking names.. Keep it up Ally.

    Reply
  4. Ron Brignole August 20, 2012

    I switched to Ally a few months ago and LOVE it. Wish I had switched years ago. Great customer service with very polite English speaking people within seconds. Easy to move money around from checking to savings and buy CDs etc.. No hidden fees. No min req in checking. Free checks, Free Debit card, Free checking overdraft protection using your Ally savings or Money Market accnts (up to 6/mo). I really just like the way they do business. No game playing like the other banks. I LOVE THIS BANK.

    Reply
  5. MBinWV August 11, 2012

    I’ve been an Ally customer for approximately 4 months.

    During that period, my place of employment has attempted to direct deposit my paychecks into Ally, but the deposits were rejected. I then tried to e-check deposit my paychecks….which Ally held for 12 days EACH time before depositing. In the mean time, I had checked and double checked and triple checked that the account information that was being used was correct. Each time I called Ally I was subjected to yammerings about account numbers that I’ve confirmed and hold times I find excessive, given the fact that it’s a salary check for the same amount every two weeks. But, I figured it would all be fine when the direct deposit issue was fixed.

    After five attempts, my accounting department said “Good news, your deposit has been accepted!” and I was so happy. But on deposit day, my money wasn’t in my account. My pay stub said “This is not a check” and Ally said “We don’t know where your money is…but it may take us 24 to 48 (business) hours to research it” On a Friday that means I won’t hear from Ally until Tuesday, and if they DO find it, I’m sure they’ll come up with a reason to hold it for another 12 days.

    The worst part…while speaking with a customer service supervisor (almost as useless as a customer service representative, but with a more authoritative sounding title) she indicated that there was no way to further expedite my resolution, as it was a newly opened issue. WTF? I’ve been calling over and over for months about the same issue. Maybe it’s a bit different than the last eight calls, but it still boils down to the same. little. nugget. My direct deposit isn’t being deposited and Ally won’t give me my money.

    The fee-less accounts, the interest, the convenience, the friendly customer service, the e-check deposit…it all sounds fantastic, but BEWARE. You’ll continuously call with the same issues. You’ll wait weeks for access to your own money and there is no direct line to the resolution center…leaving you at the mercy of friendly, but relatively helpless customer service reps (and supervisors).

    I’ll be posting this review on every available site for each waking hour that my funds remain missing in some Ally limbo. At the earliest availability I’ll be removing my money and marching it straight toward the teller of a better bank…if there is such a thing.

    Wish me luck.

    Reply
  6. Kevin K. March 30, 2012

    I’m a huge fan. I have several CDs laddered with them. Ally’s customer service totally rocks and when a CD is about to mature they offer a .25% loyalty bonus to roll it over. That extra bonus always puts them over the top of all the other CDs out there 🙂

    Reply
  7. lorakathleen February 4, 2012

    I switched to Ally when Capital One bought ING Direct and I couldn’t be happier. They mostly house all of my targeted savings and my emergency fund, but they are pretty great. I still love USAA for my every day banking but Ally’s been great for savings.

    Reply
  8. SunWKim February 4, 2012

    They owe me money. They have not paid back their tarp. What’s that say about their finances? Your stuff better be insured. Lipstick on a pig is still a lipstick.

    Reply
    • bjmccurley February 4, 2012

      @SunWKim Yep, though they have paid back some 3 billion on what was invested via TARP apparently. Still owe about 12 billion:

      Reply
      • Sun February 18, 2012

        Makes me sick when GMAC is touting record profits when really they have not met their obligation to the American people with their own company and Ally Bank they have spun off. Some amazing stuff this PR spin can be.

        Reply
    • Michael June 24, 2012

      That’s why I closed my account at Ally. I know this thread is old but I feel compeled to comment. Ally’s mortgage unit is now in bankruptcy. On top of being owned by the government do you really want to bank with a company that promises high interest rates that are funded by tax payers.

      Reply
  9. bjmccurley February 3, 2012

    Switched to Ally (from BofA) about a year ago. Damn, should have done it sooner. Couldn’t be happier. Don’t miss having a local bank branch and we don’t pull out a lot of cash so the ATM reimbursements work great for us. Actually have checking, savings and money market accounts with them and everything runs smooth as silk.

    All of that is nice but the ability to fire up chat any time day or night and have a short and intelligent conversation with someone damn near instantly is enough reason to make the jump. I can’t over compliment them for their availability and skill in answering questions I’ve had.

    Single thing that jams me a bit is that there is no feature to click a transaction that has cleared Ally as reconciled (like you can at BofA). Minor annoyance when I am reconciling my online checkbook and what has cleared the bank but I’ve submitted feature requests for that and I’ll just wait it out.

    Online banking works almost perfectly with Chrome/Linux combo even though I don’t think it is advertised as supported, FYI.

    Reply

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