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Banner Life Insurance Review

Lindsay VanSomeren | January 31, 2022

  • Key Takeaways
  • — Banner offers two products: Universal Life Insurance and Term Life Insurance 
  • — You might not need a medical exam in some cases
  • — Banner has a reputation for having some of the most affordable policies
  • — The company has very strong financial credentials and a very low number of complaints
Learn more

Millions of Americans have a financially dependent person in their lives — whether a spouse, children, or an elderly parent. Yet, according to a 2019 study by Life Happens, a nonprofit organization, only 57% of Americans have a life insurance policy to lessen the financial hardship of their surviving family.

If you’re looking for life insurance, you might’ve come across the Banner Life Insurance company. It’s not necessarily the right company for everyone (no company is). But if you’re in the market and just starting your search, there are a lot of reasons why you might want to choose Banner Life Insurance. 

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About Banner Life Insurance

One of the most confusing things about Banner Life Insurance company is that even though this is the company’s official name, you’ll rarely see it when working with them. Instead, most of Banner Life Insurance’s communications (emails, phone calls, and letters) are through its parent company, Legal & General America. 

Banner Life Insurance itself was acquired by Legal & General America in 1981, along with another life insurance company (William Penn) in 1989. The reason Legal & General America keeps these separate is due to licensing issues: Banner Life Insurance is licensed to give out policies in every state, except for New York — the only state that William Penn serves. No matter where you live in the U.S., you can get life insurance through one of these two companies. 

Despite the differing names, we’ll refer to “Banner Life Insurance” in this review for simplicity. 

Unlike a lot of other insurance companies, Banner Life Insurance focuses on selling one thing: life insurance. It’s also a relatively small player among a crowded field. In 2017, for example, Banner Life Insurance took in less than 1% of all life insurance premiums paid.

Banner Life Insurance Products

Banner Life Insurance isn’t a complicated life insurance company. It only sells two different flavors of life insurance: term life insurance and universal life insurance.

Term Life Insurance

Term life insurance is probably the best type of life insurance for most people because it’s the most affordable, and likely meets your needs. You generally don’t need life insurance forever, and term life insurance only covers you for a specific period of time, called — as the name suggests — the term. Banner Life Insurance offers term life insurance policies ranging from 10 to 40 years in length, although 20 years is what most of its customers choose.  

Its term policies offer a convertible option — i.e., if you decide you really do need universal life insurance for whatever reason, you can convert your term policy into a universal policy without going through the underwriting process again. 

Related: How to Find the Best Term Life Insurance

Universal Life Insurance

Universal life insurance is a much more complex life insurance product, similar to whole life insurance. It’s better to talk to a fee-only fiduciary financial advisor to see if you really do need universal life insurance. In most cases, despite what insurance salesmen will tell you, you don’t. 

But if you do need universal life insurance coverage, Banner Life Insurance offers it. This type of insurance covers you for your entire life, not just a specific term period. You also get the freedom to choose how much you pay toward your premiums each year. If you pay more, you can actually increase your death benefits and build up a cash value that you can use while you’re still alive. You can also opt to pay less, although this might decrease your death benefits. 

Banner Life Insurance also offers a “short pay” option, where you can essentially pre-pay your insurance coverage. You can opt to pay a higher-than-normal premium for several years (such as before you retire) and if you’ve paid enough to reach the “lifetime guarantee” amount, you can stop making payment entirely while still being covered until you pass away.

Unique Features

  • Flexible payment options: You can pay your premiums on a monthly, quarterly, semi-annual, or annual basis.
  • Waiver of premium for disability: If you become sick or disabled for at least six months and can prove it, Banner Life Insurance will waive your premium payments while you’re incapacitated. 
  • Might not need a medical exam: In some cases, you might not need a medical exam as part of the underwriting process. You might be allowed to bypass this if you’re in very good health, are financially stable, have no criminal history, and take few or no prescription drugs.  
  • High customer satisfaction: Banner Life Insurance has a complaint index of 0.05 according to the National Association of Insurance Commissioners — that’s 20X less than the national average. 
  • High percentage of payouts: The worst-case scenario with life insurance is that they won’t pay out to your beneficiaries when you pass on. But in 2019, Banner Life Insurance paid out 99.9% of its claims. 
  • Quick and easy claims process: If your beneficiaries do need to file a claim, they can get full payment in as soon as one day after an approved claim. 
  • Rider options: Banner Life Insurance allows several types of insurance riders, like a Children’s Rider to automatically cover your kids until age 25, an Accelerated Death Benefit rider to use your benefits before you die in case you have a terminal illness, and a Term Rider to add additional coverage for specific life events, such as a mortgage.

Who Banner Life Insurance Is Best For

Banner Life Insurance is a great choice for most people due to its financial strength, affordable premiums, and good customer service. 

However, if you think you might be harder or more expensive to insure than the average person, it might be worth working with an independent life insurance agent. They can generally point out the companies that are most likely to meet your coverage and budgetary needs. For example, life insurance companies vary in how they treat smokers, vapers, people with certain chronic conditions, and more. 

Banner Life Insurance vs. Other Life Insurance Competitors 

CompanyInsurance OptionsA.M. Best Rating (measures financial strength)NAIC Consumer Complaint Ratio (1.00 is average)
Banner Life InsuranceUniversal LifeTerm Life (10-40 years)A+0.05
USAA Life InsuranceUniversal LifeWhole LifeTerm Life (10-30 years)A++0.13
Allstate Life InsuranceUniversal LifeWhole LifeTerm Life (10-30 years)A+1.33

What To Know About Life Insurance

Life insurance is one of those protections that’s always easy to put off until later. Sometimes, however, it’s too late — you might’ve developed health conditions that prevent you from getting good coverage, or worse, you’ve passed on and left people who depend on you without any support. The good news is that after your policy is set up, you won’t have to worry much about it again for a long time. 

One of the barriers to buying insurance is being unsure about how much life insurance coverage you need. If you have any special cases — such as disabled adult children, a very high net worth, or some other unique situation, it might be best to speak with a financial advisor. These industry experts can explain your options and offer recommendations for where to find the best coverage.

The Bottom Line

Banner Life Insurance is a great option to consider when shopping for life insurance. It’s especially good for people who are looking for:

  • Competitive rates
  • A longer term life insurance policy (up to 40 years)
  • A company with a great customer service record
  • A financially strong company that’ll still be around for your beneficiaries to submit a claim

Still, it’s always good to consider other top life insurance companies before entering into a long-term relationship. This is more than just a year-by-year car insurance deal. Make sure you find a company that you’re comfortable staying hitched to until death do you part, if necessary. 

Banner Life Insurance FAQs

Yes, Banner Life Insurance gets good marks on customer service, percent of claims paid out, insurance options offered, affordability of premiums, and more.

That depends on your needs. But for most people, Banner Life Insurance will be a great option.

Banner Life Insurance is owned by Legal & General America.

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About the Author

Lindsay VanSomeren is a freelance writer living in Kirkland, WA. She has been a professional dogsled racer, a wildlife researcher, and a participant in the National Spelling Bee. She writes for websites like Credit Karma, LendingTree, The Balance, and more. In her spare time she enjoys fitness, craft beer, reading, and outdoor adventures. Follow her on Twitter @FiSciLindsay.

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Reader Interactions

Comments

  1. Steven Czisny says

    Are Term policies able to be converted to Whole life and if so at what cost?

    Reply
  2. timothy Hawthorne says

    How secure is Foresters life Not rated well by customers

    Reply
  3. Sherrod Mcleod says

    Want to no some information I need life insurance $ 100,,000 get back to me thank you.

    Reply
  4. Kevin Wilkerson says

    I looked up Banner on the BBB, they are not accredited. They do show, however, an A+ review. But what I found was particularly disturbing, 3 negative reviews and 0 positive. One of those reviews complains that they have been waiting for 5 months with no communication from the company. And they had to retain legal counsel. To me this defeats the purpose of having life insurance and I most certainly would not want my spouse to go through that. I think I’m gonna pass on this company because of that

    Reply
    • Jeff Rose says

      Hi Kevin – I personally like high ratings on BBB and other similar services. But I don’t put too much stock in negative ones. The reason is that people are quick to complain, but slow to praise. So the review sites naturally attract more complaints. Their where people go when they’re unhappy with a service. But it doesn’t mean that person’s bad experience is universal. Does that make sense?

      Reply
  5. Avinashwin says

    Can we port term assurance policy from one insurer to another insurer without altering premium amount

    Reply
    • Jeff Rose says

      Hi Avinashwin – No, each policy is underwritten and maintained by the original issuing company. If you want to go with another company, you have to get a brand new policy with that company.

      Reply

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