State Farm Auto Insurance Review

Key takeaways:

• State Farm is the largest auto insurer in America.

• State Farm offers rideshare insurance, which can be added to a personal auto insurance policy, keeping their customers safe during work and pleasure.

• State Farm offers programs like the Steer Clear driving course for drivers under the age of 25 as well as Drive Safe and Save, which is a device that awards you for good driving.

• The company provides a long list of discounts to help get the lowest rates for policies, as well as a mobile app that allows you to shop for insurance, pay bills, and file claims right on the mobile app.

We all know about Jake from State Farm, wearing khakis at three in the morning, and the famous motto, “Like a good neighbor, State Farm is there”. Those famous commercials have built a strong following for State Farm, but commercials aren’t the only reason State Farm ranks as one of the best auto insurance companies. State Farm offers a large selection of products and services, all sold by the company itself, as well as a wide range of discounts to help you get the best rate.

About the Company

State Farm is the largest auto insurance provider, based on direct premiums written, with 16.2% of all auto insurance in force in the U.S. The company has more than 91 million accounts, with over $46 billion in direct premiums written.

Although the company offers a large variety of other services, its main product is car insurance. In this review, we’re going to focus on State Farm car insurance.

State Farm Car Insurance

The basic features of State Farm car insurance are as follows:

• Availability: All 50 states, plus the District of Columbia.

• Covered vehicles: Autos, classic cars, snowmobiles, motorcycles, RVs, recreational vehicles, ATVs/UTVs, campers, dune buggies, golf carts, trailers, mobile homes, and boats.

• Customer support: 24/7, 365 days a year by phone.

• Claims satisfaction: According to the JD Power 2023 US Auto Claims Satisfaction Study (released in June 2023), State Farm ranks #1 out of 24 companies providing car insurance nationwide. They score 877 out of a potential 1,000 points, which is above the industry average of 861.

• Financial strength rating: A++ (Superior)

• Better Business Bureau ranking: Not Rated

How to Sign Up With State Farm Car Insurance

Signing up for State Farm can be done online or by phone, as well as finding your local State Farm office and getting a quote in person.

Much like other insurance quotes, State Farm’s application requires basic information as well as your driver’s license number or social security number to get a quote. The application will also require either an email address or phone number from the applicant.

If you prefer live contact, State Farm has a network of offices and agents across the country to walk you through the application process.

Unique Features

State Farm is number one for a reason, and although they don’t always have the lowest rates, they do offer a long list of discounts as well as great customer service. Here’s what makes State Farm so great:

• A large number of discounts: State Farm offers many discounts for any policy.

• Accident-Free Discount: Discounts can be applied to your policy if you go three or more years without any accidents or claims.

• Accident forgiveness: Offered to customers who’ve been with the company for 9 years and have no accidents.

• Drive Safe and Save: A device in your car that allows you to keep track of your driving through the State Farm app, savings vary based on how well you score.

State Farm Auto Insurance Coverage Options

State Farm offers standard auto insurance coverage provisions.

• Bodily injury and property liability coverage.

• Collision and comprehensive coverage.

• Uninsured and underinsured liability coverage.

• Medical payment and personal injury protection coverage.

Optional coverage provisions include the following:

• Rental car reimbursement and travel expenses: Your car must be undrivable in order to qualify, and you’ll receive reimbursement for a rental car while your vehicle is in the shop being repaired as well as up to $500 in travel expenses.

• Rideshare coverage: Extends from your regular auto insurance policy and provides coverage when you’re logged into your ridesharing app and waiting for a trip request or if you’re a driver waiting for a customer.

• Roadside assistance: Includes towing, lockout service, delivery of gas, oil, battery, or a flat tire change, and up to one hour of mechanical labor at the breakdown site.

• Drive Safe and Save: Provides a score of how well you drive and discounts your premium based on your score.

State Farm Discounts

State Farm offers one of the most extensive lists of discounts in the auto insurance industry.

Below is a list of the discounts they offer, and the average premium savings you can expect:

• Passive Restraint: varies (airbags, seatbelts, etc.)

• Anti-Theft System: varies

• Drive Safe and Save: up to 30%

• Drivers Training: varies (under age 21)

• Good Driver: varies (three or more years accident- and claim-free)

• Defensive Driving: 10-15%

• Good Student: 25%

• Multi-Vehicle: 20%

• Multi-Policy: 17%

• Student Away at School: varies (under age 21)

• Steer Clear: 15% (under age 25)

Sample Premiums

To provide reasonable estimates of State Farm car insurance premiums, the table below presents semi-annual premiums for four drivers under six scenarios each. We’ve obtained these through direct quotes from the State Farm website.

Three quotes are based on liability amounts. Liability limits are expressed in a three-number sequence that looks like XX/XX/XX. The first number in the sequence is the amount of coverage for an injury to one person in an accident that’s determined to be your fault. The second number is the coverage limit for all injured parties in a single accident, while the third is coverage for property damage to other people’s property.

The limits we’ve used in our table are as follows:

1. 30/60/25 (the minimum coverage allowed in Texas)

2. 50/100/50

3. 100/300/100

In addition, the table also presents each liability coverage amount with uninsured and underinsured motorists, as well as collision and comprehensive coverage added to the basic liability policy.

We got quotes for four individual driver profiles, including a 23-year-old male, a 23-year-old female, a 53-year-old male, and a 53-year-old female. All four live in suburban Houston, Texas (Zip Code 77009), and drive a 2018 Toyota Camry 12,000 miles per year. None of the drivers has had a moving violation or at-fault accident claim in the previous three years.

For simplicity’s sake, each driver is single, rents their home, and has a college degree.

Here are the results:

Coverage / Driver Profile	Male, 23	Female, 23	Male, 53	Female, 53
Rate for State Minimum –30/60/25 – Liability Only	$434	$360	$273	$274
With Un/Under-insured Motorist and Collision & Comprehensive	$1,083	$922	$685	$685
50/100/50 – Liability Only	$472	$391	$297	$297
With Un/Under-insured Motorist and Collision & Comprehensive	$1,189	$967	$724	$724
100/300/100 – Liability Only	$512	$423	$322	$322
With Un/Under-insured Motorist and Collision & Comprehensive	$1,199	$1,024	$772	$772

Who State Farm Is Best For

Driver profiles and situations will vary, but State Farm may be the right choice for you if any of the following apply:

• State Farm is the lowest-cost provider in your state for your driver profile.

• You participate in ridesharing activities.

• You have multiple drivers and vehicles that will qualify for several volume discounts.

• You prefer dealing with a live agent, rather than an all-online experience.

• You need multiple insurance policy types that you want to keep with one company.

State Farm vs. Other Car Insurance Companies

The table below compares State Farm with three of the most popular auto insurance providers in the country: Progressive, Geico, and Allstate. We’ve used side-by-side comparisons of three popular coverage levels, as well as the claims satisfaction and financial strength rating for each company.

Category / Company	State Farm	Progressive	Geico	Allstate
Average Annual Premium: State Minimum	$785	$941	$771	$1,206
Average Annual Premium: 50/100/50 with Collision & Comprehensive	$1,190	$1,106	$1,006	$1,754
Average Annual Premium: 100/300/100 with Collision & Comprehensive	$1,380	$1,346	$1,222	$2,140
J.D. Power Claims Satisfaction Rating	880/1,000	851/1,000	853/1,000	868/1,000
A.M. Best Financial Strength Rating	A++ (Superior)	A+ (Superior)	A++ (Superior)	A+ (Superior)

The company that you feel will work best for you will depend on your own driver profile, your state of residence, and the specific needs and preferences you have for your policy.

SOURCE: Average Cost of Car Insurance in 2023 from The Zebra

What To Know About Auto Insurance

You’ll want to make sure that the coverage you carry matches your net worth. Cutting corners on price and coverage can leave you in financial ruin. If you find yourself in an accident, a lower premium may not provide you with enough coverage. Below are some things to look for when shopping around for a premium.

• Keep sufficient coverage: State minimum may not be enough coverage, especially if you’re a higher-risk driver or you drive a newer, more expensive car.

• Clean credit: Insurers will look to your credit score when it comes to your premium. If you have a higher score, it’s more likely you’ll get a lower rate.

• Add important coverage options: Although most states require insurance, some people still drive without it, or an insufficient amount of it. Optional provisions like uninsured/underinsured motorists can protect you if you’re in a situation with either type of driver.

• Deductible: Larger deductibles will lower your rate, but don’t choose a deductible unless you’re sure you can pay it upfront for a claim.

• Discounts: Most insurers offer discounts, find out from each company about any and all that apply to you.

• Shop around: Get quotes from several companies to compare coverage and premiums.

Other Services Offered by State Farm

Listed below are the other products and services that State Farm provides.

• Home Insurance

• Pet insurance (through Trupanion)

• Disability (long and short term)

• Life insurance (term, whole, universal, change policy, and beneficiary)

• Small business insurance (owner, commercial, contractors, workers comp., liability umbrella, bonds)

• Liability (business, professional, personal)

• Health insurance (individual, supplemental, Medicare)

If any of the above situations apply to you, you may want to discuss it with a State Farm representative when adding it to your auto insurance policy, or if you already have a policy with them.

The Bottom Line

State Farm covers more than 17% of all drivers in the country, as well as being number one in life insurance and homeowner’s insurance. With such high ratings in customer satisfaction and customer service, it’s hard not to give them a chance. When searching for any kind of insurance, State Farm should be among the companies you look to for a quote.

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Good Financial Cents systematically reviews U.S. insurance companies, emphasizing policy offerings, customer experiences, and overall reliability. Our goal is to present a balanced and comprehensive perspective to potential policyholders. Editorial transparency remains a cornerstone of our approach.

We actively collect information from insurance companies and place significant weight on customer feedback. By integrating this feedback with our research, we can offer a well-rounded evaluation. Each company is then rated based on multiple criteria, resulting in a star rating from one to five.

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