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Personal Capital Review – Managing All Your Investments in One Place

Jeff Rose, CFP® | December 29, 2022

One thing that I have craved for investors is a tool that allows you to sync all your financial accounts – your investment portfolio, checking and savings accounts, credit cards and other loan accounts – in one place, and then provides an investment-related analysis of your entire portfolio.

Mint does a fantastic job of giving you numbers, but falls short on providing any financial insight.

Then there’s Blueleaf, which I subscribe to for my clients and find to be excellent on both accounts, but it’s not available to the DIY investor.

So when I discovered a Personal Capital, I was so excited to learn more that I immediately signed up and synced all of my investment accounts to it.

Sign Up for Free
  • Use their Fee Analyzer™ to find hidden fees
  • The app is 100% free
  • See all your money accounts in one place, in real time

What is Personal Capital?

Personal Capital is an online tool, available from your desktop or phone, that will help you:

  • Monitor all of your financial accounts in real-time – whether checking account, certificate of deposit, or retirement account
  • Get objective investment advice designed to make you – not the advisor – money
  • Provide investment options that are tailored to your goals

This is fantastic. You see, financial advisors that focus primarily on wealth management can be costly to keep around. They charge either a percentage of assets managed or a flat hourly rate that can run as high as several hundred dollars per hour, plus trading commissions and administrative fees. So, while these advisors can certainly be excellent, they’re mostly unreachable unless you have millions of dollars to invest.

What’s more, these wealth advisors aren’t really there to teach you how to put together a budget, they strictly manage your money.

Personal Capital to the rescue.

I know what you’re thinking. “Okay, great, but why should I trust these new guys?” I’ve got to be honest with you. There were two words I saw on Personal Capital’s website that made my heart skip a beat.

Those two words? Are you ready?

Fiduciary Obligation

Here’s copy straight from their website:

Objective Advice: The sorry truth is that bankers and brokers are motivated to help themselves, not you. They are salespeople paid to push products, earning commissions and kickbacks when they do. In stark contrast, Personal Capital is an investment advisor. We accept a fiduciary obligation to act in your best interest, and our advice must be aimed at making money for you, not for us.

This is absolutely key with any financial advisor you talk to, whether in person or online. Fiduciary duty means the party has a legal obligation to put your interests above their own.

Whereas normal brokers get paid commissions by getting you to churn your investments over and over (which costs you thousands of dollars in lost percentages here and there), Personal Capital is putting a requirement on themselves to put your interests above theirs.

This is huge!

Seriously, major points for Personal Capital from me on this one.

How Personal Capital Works

[adpractitioners-embed type=”money-component” uuid=”c7507b164ce1″]

Personal Capital offers a free version and a premium version that features direct investment management. Whichever version you use, your account is actually held by Pershing Advisor Solutions, who acts as trustee for your account.

The Free Version

With the free version, you get full use of the Personal Capital platform as well as a free consultation from a financial advisor. That advisor will give you a personalized analysis of your investments and recommendations as to what you can do with your portfolio. Your financial advisor can be contacted by phone, email, or by online chat.

In fact, the only feature that differentiates the free version from Personal Capital’s premium product is their personalized portfolio management. Other than that, the free version includes all of the many features and benefits that are available on the platform, including the ability to aggregate all of your financial accounts, the 401(k) analyzer, objective investment advice and investment check-ups, a real-time financial dashboard, and access via the mobile app.

To show you how comprehensive their free platform is, take a look at this screenshot of their Portfolio Review from my free account:

This is just the “Holdings” tab on this feature. You can also get information on your performance and asset allocation. I can’t stress enough how valuable this information is for all types of investors – beginner or seasoned.

The Premium Version

Also known as their Wealth Management program, Personal Capital’s premium program includes active management of your investment portfolio. Like other similar products, they first determine your risk tolerance, personal preferences, and investment goals. Using that evaluation, they then create a portfolio tailored to fit within those parameters.

The fee structure for this service is as follows:

  • 0.89% of the first $1 million
  • 0.79% of the first $3 million
  • 0.69% of the next $2 million
  • 0.59% of the next $5 million
  • 0.49% on balances over $10 million

These fees are quite reasonable when compared with fees of 1% to 2% that are customarily charged by active investment management services. The fees apply only to the assets you have under management at Personal Capital, and not to other investments that may be aggregated on the site, such as your 401(k) plan.

And, that’s it. There are no additional fees. Personal Capital does not charge trading, commission, administrative, or any other types of investment fees. Your only cost is the annual, all-inclusive percentage that applies to your portfolio level.

Investment Strategy

Personal Capital uses Modern Portfolio Theory (MPT), to manage your portfolio. MPT focuses less on individual security selection, and more on diversification across broad asset classes. Those asset classes include:

  • US stocks (which can include individual stocks)
  • US bonds
  • International stocks
  • International bonds
  • Alternative investments (including ETFs and commodities)
  • Cash

Though Personal Capital makes use of funds in constructing your portfolio, they may also include up to 100 individual securities in order to avoid being too heavily concentrated in a small number of companies.

I also discovered through my review that Personal Capital uses an integrated investment approach to managing your investments, which is a pretty unique feature. This means that they factor in all of your investment holdings – including those not managed by Personal Capital – in managing your portfolio.

For example, though they don’t manage your 401(k) account, your 401(k) allocations will be considered when making decisions about your investments that are actually managed by Personal Capital.

Review of Personal Capital Tools and Benefits

There is a long list of tools and benefits in using Personal Capital. Some of the more interesting ones include:

The Investment Checkup

This tool analyzes your investment portfolio and gives a risk assessment of it, to make sure that your level of risk is consistent with your goals. This will help you to create an asset allocation that will get you where you need to go with your investments. Here’s a screenshot of their Investment Checkup from my Personal Capital dashboard:

401(k) Fund Allocation

This tool can be used to analyze your employer-sponsored 401(k) plan, even though it is not under the direct management of Personal Capital. It can be used to help you with your asset allocation, at least based on the investment options that your plan includes. This is an excellent tool since most 401(k) plans don’t, any kind of investment management advice.

Retirement Planner

You can often find retirement planners or retirement calculators on various sites throughout the Internet. But what better place than to have it available where you also have all of your investment accounts listed? Personal Capital’s Retirement Planner allows you to run numbers on your retirement to make sure that you will be prepared when the time comes. It allows you to incorporate major changes in your life into your retirement planning, such as the birth of a child or saving for college.

Net Worth Calculator

Since Personal Capital aggregates all of your financial accounts on the same platform, they can also provide you with ongoing monitoring of your net worth. This will enable you to get the most comprehensive view of your financial situation since it not only takes into account your assets but also your debts. Net worth is the best single indicator of your overall financial strength, and this will give you an opportunity to track it.

Cash Flow Analyzer

Though our focus in this article has been primarily on the investment side of Personal Capital, it’s important to recognize that it also includes a budgeting capability. The Cash Flow Analyzer tracks your income and expenses from all sources, letting you know where you’re spending money (or spending too much of it), which will help you to make adjustments that will improve your overall budget.

Mobile App

Personal Capital’s mobile app is a free feature that can be downloaded on Apple iPhone, iPad, Apple Watch and Android. The mobile version has everything that is available on the desktop platform. It will enable you to track your investment portfolio, as well as your banking and credit card activity while you’re on the go.

Tax Optimization

Personal Capital uses tax optimization in the management of your portfolio. This feature is available to premium Wealth Management clients, and not if you are using the free version.

They use several tactics as part of tax optimization. For example, they include income-producing investments in tax-deferred accounts, while growth-oriented investments – that have the benefit of lower capital gains taxes – are held in taxable accounts.

In addition, they don’t use mutual funds, but instead use exchange-traded funds with a mix of individual stocks, since stocks can be easily bought and sold for tax-loss harvesting. And speaking of tax-loss harvesting, they use this strategy to sell losing stocks, which offsets the gains on the sale of winning stocks. This strategy minimizes the negative impact on your investment portfolio from income taxes.

Site Security

Personal Capital uses bank-level, military-grade encryption on the platform. They also perform ongoing third-party security audits to test their systems. They also use device authentication so that each device you link your account to must first be authenticated in order to be used

Crash Test Your Portfolio

Investing expenses and taxes are the two things you can absolutely count on within the investing world. You can’t rely on gains every year, but you can guarantee you will be taxed and you will pay expenses. That makes reducing those expenses as one of two ways you can control your investing destiny.

Thankfully, Personal Capital realizes this and offers you a really great tool to analyze the cost of your investments. Where this gets interesting is you can do an analysis on your employer’s 401 (k) plan (as discussed above)  to discover whether your plan is amazing, just okay, or terrible as it comes to costs. You might be the person to go to HR to reveal just how expensive your plan is, lay out a new plan that would cut costs for everyone, and end up getting a promotion just for running a cost analysis.

Even if you don’t get promoted to head investment advisor for your employer, at the very least you’ll save your own retirement from exorbitant fees. And that’s a huge win we can all settle for.

Is Personal Capital for Me?

The idea of wealth management means you need to have wealth to manage. If you’re struggling to get out of debt, that’s okay, but Personal Capital probably isn’t the best fit for you. In that case, Mint might be a better option and you can see a full comparison in my complete personal capital vs mint review.

However, if you are building up your retirement assets and want to be able to maximize your nest egg without gambling on penny stocks, then you should definitely sign up for the service. All of the features aside from the personalized portfolio management are absolutely free, so there’s really no reason not give them a try.

Sign Up for Free
  • Use their Fee Analyzer™ to find hidden fees
  • The app is 100% free
  • See all your money accounts in one place, in real time

FAQs on Personal Capital App

Is Personal Capital trustworthy?

Personal Capital is a financial management company that provides a range of financial services, including financial planning, investment management, and retirement planning. The company is registered with the Securities and Exchange Commission (SEC) as an investment adviser and is subject to regulatory oversight.

They were founded in 2009 and sold to Empowe for up to $1 billion in enterprise value. You can read their formal ADV filed with the SEC here.

In general, Personal Capital is a reputable and trustworthy company. The company has received positive reviews from customers and industry experts, and it has a strong track record of helping its clients achieve their financial goals.

What are the cons of Personal Capital?

Here are a few potential cons to consider before using Personal Capital’s services:

Fees: Personal Capital charges fees for its financial planning and investment management services. These fees may be higher than those charged by other financial institutions or financial advisors. It’s important to carefully review the fees and understand how they are calculated before deciding to use Personal Capital’s services.

Limited access to advisors: Personal Capital’s financial planning and investment management services are primarily conducted online, and you may not have in-person access to an advisor. This can be a drawback if you prefer to have in-person meetings or if you have complex financial questions that require in-depth discussion.

Limited investment options: Personal Capital offers a limited number of investment options, including mutual funds and exchange-traded funds (ETFs). If you are interested in investing in individual stocks or other securities, you may need to look elsewhere.

It’s important to carefully consider these potential cons and to do your own research before deciding to use Personal Capital’s services.

Personal Capital Review

Product Name: Personal Capital

Product Description: Personal Capital is a financial advisor and investment management company. They provide services such as wealth management, retirement planning, and portfolio management.

  • [ Open a Free Account ]

Summary

Personal capital is a company that provides financial planning and investment management services.

  • Cost and Fees
  • Customer Service
  • User Experience
  • Investment Management
  • Portfolio Analysis
Overall
4.3

Pros

  • The app is free to use
  • User-friendly interface
  • Provides a comprehensive overview of your financial situation
  • Offers a variety of tools to help you manage your finances

Cons

  • Limited features
  • Investment management fees
  • Limited access to advisors
  • Limited investment options
  • Potential conflicts of interest
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About the Author

Jeff Rose, CFP® is a Certified Financial Planner™, founder of Good Financial Cents, and author of the personal finance book Soldier of Finance. He was a financial planner for 16+ years having founded, Alliance Wealth Management, a SEC Registered Investment Advisory firm, before selling it to focus on his passion - educating the masses on the importance of financial freedom through this blog, his podcast, and YouTube channel.


Jeff holds a Bachelors in Science in Finance and minor in Accounting from Southern Illinois University - Carbondale. In addition to his CFP® designation, he also earned the marks of AAMS® - Accredited Asset Management Specialist - and CRPC® - Chartered Retirement Planning Counselor.

While a practicing financial advisor, Jeff was named to Investopedia's distinguished list of Top 100 advisors (as high as #6) multiple times and CNBC's Digital Advisory Council.

Jeff is an Iraqi combat veteran and served 9 years in the Army National Guard. His work is regularly featured in Forbes, Business Insider, Inc.com and Entrepreneur.

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21 Comments

  1. unhappy July 2, 2022

    I like PC a lot BUT when accounts stop updating they are painfully slow fixing issues. For example, one of my my credit cards stopped updating in April and going into the 5th month they have yet to fix the issue. It’s very annoying. They claim it’s their aggregator but Mint hasn’t skipped a beat synchronizing the same account. Moreover, the exact same issue occurred once before and it took them many months back then to have the issue resolved. So it’s not my first rodeo with their poor technical support.

    Reply
    • Jeff Rose, CFP® July 6, 2022

      That’s frustrating!

      Reply
  2. Marie @ PF Pro August 1, 2014

    I’m so glad that this kind of app can be downloaded on our mobile! We just did a Personal Capital Review too and I wish I would have found it sooner. It’s amazing how they can break everything down and analyze your 401 (k) funds.

    Reply
  3. Sadie March 3, 2014

    I wholehaeartedly agree with Rebecca saying: I know financial institutions will cover it if they are hacked and your money is taken. Would they cover this or would Personal Capital? I’m just been weary of giving my passwords to a third-party source

    HOPEFULLY SOMEONE WILL PROVIDE AN ANSWER.

    Reply
    • Jeff Rose March 3, 2014

      @Sadie

      Not sure if this helps, but here’s more about Personal Capital’s security: https://www.personalcapital.com/safety-and-security

      Reply
      • ThomasB July 16, 2014

        That doesn’t help at all. I’ve been following this company for over a year, and I have not seen a single review of its security that does anything other than parrot the company’s assurances. The company asks for ALL the credentials necessary to log into ALL of a person’s financial accounts. It’s not a question of “trust” in the company or its founders: I have to assume that sooner or later it will get hacked, and ask what the fallback protections are. I don’t see any. Although many people tell me the company has read-only access, the company itself doesn’t say that, and there’s nothing “read only” about the credentials they ask for. This is a massive security risk, as far as I’m concerned, and until they address it I wouldn’t go within a mile of this service.

        Reply
  4. Sadie November 11, 2013

    Recommend Personal Capital identify recommended PC requirements. I signed up only to learn Windows VISTA is not acceptable. Also identified I was using unacceptable Browser though IE9.

    Reply
  5. Shannon @Financially Blonde October 23, 2013

    Hi Jeff! Thanks for this review! Do you know if Personal Capital has a way for financial planners to monitor their client’s portfolios alongside the client? And if not, do they plan to allow for that as Balance Financial does?

    Reply
    • Jeff Rose October 23, 2013

      @ Shannon

      The client could give their planner their login credentials so they could monitor it all. I do have one client that did that with me.

      The only downside for advisors is that Personal Capital also has internal advisors that are essentially competition. That’s something I’ve considered but their interface is too slick to not let people take advantage of it.

      I’m not familiar with Balance Financial.

      Reply
  6. moneystepper October 22, 2013

    I started using a UK version of Mint, but found that it didn’t really have the functionality that I needed and the freedom that Excel gives me.

    However, personal capital looks like it has loads more really interesting features. “Crash test your portfolio” looks like a very interesting functionality.

    Reply
  7. Joel Zaslofsky September 12, 2013

    I’m a big fan of RIAs for their fiduciary obligation to put my interests first. But Personal Capital seems pretty groovy for people who don’t use them for their RIA services (like me for example).

    They seem to shine where other aggregators and personal finance website fall down, which is on the investment side of things. I’ve always ignored the investing component of Mint because it wasn’t useful, but Personal Capital is the opposite. Great investment tools, but poor day-to-day financial management.

    If you or anyone else wants a Personal Capital supplement to the solid info you have here, my write-up might be helpful too: http://valueofsimple.com/personal-capital-review/

    Reply
  8. Rebecca May 12, 2013

    Yes, that helps.
    Thanks!

    Reply
  9. Rebecca May 11, 2013

    Kevin,
    Nice video and Personal Capital is a good concept. However, what happens if your Personal Capital account is hacked and they clear out your accounts? I know financial institutions will cover it if they are hacked and your money is taken. Would they cover this or would Personal Capital? I’m just been weary of giving my passwords to a third-party source.
    Thanks, Rebecca

    Reply
    • Jeff Rose May 11, 2013

      @ Rebecca Personal Capital is just for viewing purposes only. If someone were to hack your account, yes they could see your personal information, but they couldn’t do anything with it.

      Personal Capital also uses multiple levels of security and multi-factor authentication when you sign in making it extremely difficult for hackers to get in.

      Hope that helps!

      Reply
      • Drew @ financialvoodoo.com March 2, 2014

        If they hack your personal capital account they have 100% all of your passwords AND some of your security question answers. These are all of the things stored in your Personal Capital account (to allow updating).

        Plain and simple, you are completely at risk and must trust them not to get hacked (just as we trusted target, sony, etc.).

        Reply
  10. [email protected] April 24, 2013

    Brilliant graphics and very easy to follow. I’d say your first video is a success!

    Reply
    • Kevin Mulligan April 25, 2013

      Thanks, Mike! Should have more like this in the future. Even if I have to tape a flashlight to my desk to light up my face 😉

      Reply
  11. Faz October 6, 2012

    Thanks for sharing! The interface looks great, and it’s nice to have the option to get advice from a financial advisor, albeit for a fee. But the list of accounts that can be added is still quite limited, so I would have to add a lot of holdings manually. I think for now I’m stuck with HelloWallet until Personalcapital.com expands their account access 🙁

    Reply
  12. Manette @ Barbara Friedberg Personal Finance October 6, 2012

    I am also using Mint to track my investments though I know that there is something missing from its features. I would like to try this one and let me see how it works compared with Mint. Thanks for sharing!

    Reply
  13. Nicole C. October 4, 2012

    I remembered you reviewed Portfolio Monkey earlier. How do you compare these two websites? In my opinion, I think personal capital is more easy to use. In fact, I just did my portfolio review with pc 2 days ago. I will keep using of to review my investment semi-annually to see if rebalancing is needed.

    Reply
    • Jeff Rose October 4, 2012

      @ Nicole I think Personal Capital is a far superior product. The big difference between them and Portfolio Monkey (as of now) is that PC is attempting to lure youf investment advisory business. So they want to make sure there free platform is “legit”. PM is still a completely free program that is currently not trying to make money. It’s a great tool, but my fear is that they’ll eventually shut down shop.

      Reply

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